Section 1 Scope

• The following general sales and delivery conditions apply to the entire business transactions with our clients or customers (hereafter collectively referred customers), even if subsequent agreements are not mentioned. The inclusion of general conditions of purchase or other Terms of the customer is hereby expressly excluded. This applies even if the customer on their own terms and conditions, even if this defense and / or exclusivity clauses and we do not explicitly oppose, regardless of the chronological order in which the competing requirements of the Treaty partners in a reference, unless because this was writing.

Section 2 Final Contract

• Our offers are subject to change. A written, telephone or e-mail order issued by the customer is a binding offer. We can offer at our discretion within 5 working days by sending an order confirmation or accept the goods.
•  The scope of delivery depends on our written confirmation. Our offers are subject to the timely delivery and availability of goods, unless otherwise expressly agreed in writing. Non-delivery or failure to comply with delivery dates for complete or partial non-availability of the product entitles the customer after the expiration of a reasonable fruitless, but at least 14-working grace period to rescind the contract. Further rights to the customer in this case not to.
• For obvious mistakes, writing and arithmetic errors in the submitted by us or on the Internet accessible documentation is not binding for us. The customer is obliged to inform us about such errors are notified in advance so that our order confirmation or invoice can be corrected. This also applies to missing documents. Partial deliveries are, as far as the customer in each case reasonable, acceptable.

Section 3 Right of Return

• If the customer consumers in terms of Section 13 BGB is, he has the right, delivered the goods which he has over the Internet or using other distance has bought, without stating a reason within two weeks by bouncing back to us. This period begins with receipt of the goods. The customer can take back to us by a mere withdrawal request in written form, ie by letter, fax or e-mail explained. To preserve the period is sufficient for the timely dispatch of the goods or the redemption request.
• The product is in immaculate condition, including all undamaged parts and packaging in an insured parcel post be returned to us. An uninsured Dispatch only comes into consideration when it comes to hardware or goods of lesser value to the customers we have not sent were Postpaket.
• Cancellations and goods has returned the customer the cost themselves. Freight shipments will be sent back to us in principle not be accepted by the Postal immediately returned to the sender. The customer has the cost to take over

Section 4 returns consequences

• In the case of an effective return the received benefits returned. In the case of a deterioration of the goods we can require replacement value. This does not apply if the deterioration of the product solely on their exam - as is customary in the shop would have been - is due. If the value of the item purchased so significant that we have a resale of the product or only with unacceptable losses can make a withdrawal of the goods excluded.

Section 5 Prices

• There are prices, which at the time of the order on the web pages were displayed. A correction of obvious errors, we reserved.
• All prices are in euros and include VAT. For customers outside the EU gross for net.

Section 6 shipping

• The customer bears the packing and shipping. These are the prices added.
• A pick-up option can not be guaranteed unless the pickup was in the range explicitly given.
• shipment of goods to the customer, if possible within 3 working days from receipt of payment. Any delays, the customer will immediately inform us.
• The Dispatch and the shipping fees are stated in the tender. When sending to countries outside the EU is the customer for the proper Einfuhrverzollung responsible at its own expense.
• If the customer in the period of Section 10 para 4 indicated that the product on the post is damaged or lost, so we will delay compensation claims against the polluter to register or research applications concerning the fate of the goods are. We are not obliged to supply a replacement to the customer or the purchase price to the customer back to back, as long as the transport damage has not been clearly determined or the investigation procedure has not yet been completed.

Section 7 of Article replacement

• If a particular item not be delivered, we may in some cases a qualitatively or equivalent priced article (replacement item) sent. This also allows the customer pursuant to Section 3 within 14 days of return. Should an articles or appointed replacement item not be delivered, we are entitled to us by the treaty obligation to deliver to solve. We commit ourselves at the same time, the customer immediately on the non-availability of information and some received compensation immediately to reimburse.

Section 8 payment conditions

• Payment is by advance (bank transfer)
• After consultation cash can be agreed, if the goods by the buyer is personally picked.

Section 9 Retention of title

• If, in exceptional circumstances due to a supply of appropriate written agreement with the customer, not against prepayment, delivery, so goes the ownership of the goods delivered until full payment of the purchase price to the customer. Before transfer of ownership is available to the customer on the goods are not entitled. As long as we still own the product, the customer has to inform us immediately if third parties rights to the product of any kind claim.

Section 10 warranty, liability

• Pursuant to Section 437 BGB, the customer defects in the delivered goods initially only be entitled to subsequent performance, that he can after his election to rework the delivered goods or a substitute delivery. Only after two unsuccessful attempts After fulfilling the customer to us the other statutory warranty claims, such as reduction of the purchase and cancellation of the contract.
• The customer decides when defective virgin for a repair, he has the goods after previous display at our expense back to us.
•  For all occurring defects of the goods are chosen by the customer's statutory rights to subsequent performance on remedial, as well as replacement in the presence of specific statutory requirements to further claims for reduction or cancellation, and also for damages, including the replacement of the damage instead of compliance and the Replacement of futile expenses.
• Transport damages are generally accepted only if they delay us from customers, but not later than 48 hours after receiving the goods in writing or by e-mail are displayed, while respecting the deadline for the timely dispatch of the show arrives.
• One of the regulations go beyond liability for any direct or indirect damage - on whatever legal grounds and to the extent permitted by law - is excluded, unless the cause of the damage based on intent, gross negligence or fraudulent concealment of a defect. In these cases, but the liability to the predictable, typical damage.
• In the event that we owed the power to force majeure can not prove, we are for the duration of obstruction of the free benefits. We execution of the order or delivery of the goods for longer than a month due to force majeure impossible, the customer is entitled to rescind the contract. Other rights are available to the customer in this case not to.

Section 11 Privacy

• All personal data are generally kept confidential. The settlement for the necessary data are stored and in the framework of the ordering process if necessary to affiliated companies. When the data are the legitimate concerns of the customer in accordance with legal requirements.
• The customer may, in accordance with Section 28 para 4 Federal Privacy Act or Section 4 Paragraph 3 Teleservices Data Protection Act of the above use and / or processing of the data at any time by notifying us oppose the consent or revoked. Upon receipt of the opposition or revocation, we will inform the relevant data is no longer exploit and process or the sending of additional promotional funds, including our catalog immediately and / or the data is not for advertising purposes to pass.

Other provisions of Section 12

• Deviating from these conditions or these agreements require additional conditions for their effectiveness in writing.
• German law applies.
• Fulfillment is Bayreuth. In all other cases, the statutory jurisdiction.